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Virtono Reviews
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Feb 15, 2023
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Feb 14, 2023
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Feb 12, 2023
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Feb 12, 2023
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Feb 11, 2023
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Feb 10, 2023
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Feb 9, 2023
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Feb 9, 2023
Virtono Customer’s Q&A
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Virtono FAQs
What payment methods are accepted by Virtono?
Virtono accepts online payments via STRIPE platform using VISA, Mastercard, PayPal, and bank transfers.
Is there a refund policy for Virtono's services?
Yes, there is a 14-day guarantee period during which customers can get a full refund by exercising the withdrawal right. However, the right to withdraw is lost after the execution of the contract, except for web hosting services.
What is Virtono's uptime guarantee?
Virtono guarantees an uptime of 100%, excluding planned maintenance. Their uptime is defined by their own monitoring systems, and customers may be eligible for refunds if this Service Level Agreement is breached.
What happens if a Virtono user account is involved in spam activity?
Virtono has a zero-tolerance spam policy, and any user account that results in their IP space being blacklisted will get their services suspended or terminated. This applies to all services, including shared hosting, VPS, and dedicated servers.